Usability Study on Dutch e-Recruting Services: Limitations and Possibilities from the Applicants' Perspective

Chris Jansen; Elfi Ettinger; Celeste Wilderom

doi:10.5220/0002202401200128

Usability Study on Dutch e-Recruting Services: Limitations and Possibilities from the Applicants' Perspective

Chris Jansen, Elfi Ettinger, Celeste Wilderom

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

1 Citation (Scopus)

Abstract

In this research, applicants' perceived expectations, limitations and service improvements concerning two Dutch e-Recruiting services (monsterboard.nl and vacant.nl) are investigated. Data from interviews and videotapes have been analysed. The main perceived limitation in regard to e-Recruiting sites is the lack of personal communication and contact. The majority of usability problems stem from layout issues (monsterboard.nl), search functionality (vacant.nl) and lack of information (both). Better search and matching functions and the inclusion of personal elements into e-Recruiting service offerings were the foremost desires of users.

Original language	English
Title of host publication	Proceedings of the 3rd International Workshop on Human Resource Information Systems
Editors	T.V. Bondarouk, H. Ruel
Place of Publication	Portugal
Publisher	INSTICC PRESS
Pages	120-128
ISBN (Print)	978-989-8111-97-5
DOIs	https://doi.org/10.5220/0002202401200128
Publication status	Published - 6 May 2009
Event	3rd International Workshop on Human Resource Information Systems, HRIS 2009 - Milan, Italy Duration: 6 May 2009 → 7 May 2009 Conference number: 3

Conference

Conference	3rd International Workshop on Human Resource Information Systems, HRIS 2009
Abbreviated title	HRIS
Country/Territory	Italy
City	Milan
Period	6/05/09 → 7/05/09

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title = "Usability Study on Dutch e-Recruting Services: Limitations and Possibilities from the Applicants' Perspective",

abstract = "In this research, applicants' perceived expectations, limitations and service improvements concerning two Dutch e-Recruiting services (monsterboard.nl and vacant.nl) are investigated. Data from interviews and videotapes have been analysed. The main perceived limitation in regard to e-Recruiting sites is the lack of personal communication and contact. The majority of usability problems stem from layout issues (monsterboard.nl), search functionality (vacant.nl) and lack of information (both). Better search and matching functions and the inclusion of personal elements into e-Recruiting service offerings were the foremost desires of users.",

author = "Chris Jansen and Elfi Ettinger and Celeste Wilderom",

year = "2009",

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doi = "10.5220/0002202401200128",

language = "English",

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editor = "T.V. Bondarouk and H. Ruel",

booktitle = "Proceedings of the 3rd International Workshop on Human Resource Information Systems",

publisher = "INSTICC PRESS",

note = "3rd International Workshop on Human Resource Information Systems, HRIS 2009, HRIS ; Conference date: 06-05-2009 Through 07-05-2009",

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Jansen, C, Ettinger, E & Wilderom, C 2009, Usability Study on Dutch e-Recruting Services: Limitations and Possibilities from the Applicants' Perspective. in TV Bondarouk & H Ruel (eds), Proceedings of the 3rd International Workshop on Human Resource Information Systems. INSTICC PRESS, Portugal, pp. 120-128, 3rd International Workshop on Human Resource Information Systems, HRIS 2009, Milan, Italy, 6/05/09. https://doi.org/10.5220/0002202401200128

Usability Study on Dutch e-Recruting Services : Limitations and Possibilities from the Applicants' Perspective. / Jansen, Chris; Ettinger, Elfi; Wilderom, Celeste.

Proceedings of the 3rd International Workshop on Human Resource Information Systems. ed. / T.V. Bondarouk; H. Ruel. Portugal : INSTICC PRESS, 2009. p. 120-128.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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AU - Wilderom, Celeste

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AB - In this research, applicants' perceived expectations, limitations and service improvements concerning two Dutch e-Recruiting services (monsterboard.nl and vacant.nl) are investigated. Data from interviews and videotapes have been analysed. The main perceived limitation in regard to e-Recruiting sites is the lack of personal communication and contact. The majority of usability problems stem from layout issues (monsterboard.nl), search functionality (vacant.nl) and lack of information (both). Better search and matching functions and the inclusion of personal elements into e-Recruiting service offerings were the foremost desires of users.

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DO - 10.5220/0002202401200128

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BT - Proceedings of the 3rd International Workshop on Human Resource Information Systems

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Y2 - 6 May 2009 through 7 May 2009

ER -

Usability Study on Dutch e-Recruting Services: Limitations and Possibilities from the Applicants' Perspective

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