User-Centered Development of Effective Web-Based Patient Education: A case Study about Methicilling-Resitant Staphylococcus aureus

Fenne Verhoeven; Lisette van Gemert-Pijnen; Ron Hendrix

doi:10.1109/eTELEMED.2010.31

User-Centered Development of Effective Web-Based Patient Education: A case Study about Methicilling-Resitant Staphylococcus aureus

Fenne Verhoeven
, Lisette van Gemert-Pijnen
, Ron Hendrix

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

1 Citation (Scopus)

4 Downloads (Pure)

Abstract

This paper describes the user-centered design process of online patient education, focusing on Methicillin-resistant Staphylococcus aureus (MRSA). A user-centered design approach comprising four different methods (semi-structured interviews; Card Sort Task; prototyping; scenario testing) was used to develop an educational website. The approach provided insight in MRSA-carriers' experiences and information needs which helped to fully adapt the website's content, structure, and lay-out to the users' needs. The website enabled MRSA-carriers to efficiently and effectively search for practically relevant information in order to empower them to take decisions for daily practice. Moreover, we found that involving patients is important to create ownership and to foster website's applicability.

Original language	English
Title of host publication	2010 Second International Conference on eHealth, Telemedicine, and Social Medicine
Place of Publication	Piscataway, NJ
Publisher	IEEE
Pages	39-45
ISBN (Electronic)	978-1-4244-5804-2, 978-0-7695-3950-8 (CD)
ISBN (Print)	978-1-4244-5803-5
DOIs	https://doi.org/10.1109/eTELEMED.2010.31
Publication status	Published - 10 Feb 2010
Event	2nd International Conference on eHealth, Telemedicine, and Social Medicine, eTELEMED 2010 - Sonesta Maho Beach Resort & Casino , St. Maarten, Netherlands Duration: 10 Feb 2010 → 16 Feb 2010 Conference number: 2 https://www.iaria.org/conferences2010/eTELEMED10.html

Conference

Conference	2nd International Conference on eHealth, Telemedicine, and Social Medicine, eTELEMED 2010
Abbreviated title	eTELEMED 2010
Country/Territory	Netherlands
City	St. Maarten
Period	10/02/10 → 16/02/10
Other	Includes MLMB 2010; BUSMMed 2010
Internet address	https://www.iaria.org/conferences2010/eTELEMED10.html

Keywords

2020 OA procedure

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1109/eTELEMED.2010.31

ArticleFinal published version, 465 KBLicence: Taverne

Cite this

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title = "User-Centered Development of Effective Web-Based Patient Education: A case Study about Methicilling-Resitant Staphylococcus aureus",

abstract = "This paper describes the user-centered design process of online patient education, focusing on Methicillin-resistant Staphylococcus aureus (MRSA). A user-centered design approach comprising four different methods (semi-structured interviews; Card Sort Task; prototyping; scenario testing) was used to develop an educational website. The approach provided insight in MRSA-carriers' experiences and information needs which helped to fully adapt the website's content, structure, and lay-out to the users' needs. The website enabled MRSA-carriers to efficiently and effectively search for practically relevant information in order to empower them to take decisions for daily practice. Moreover, we found that involving patients is important to create ownership and to foster website's applicability.",

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note = "2nd International Conference on eHealth, Telemedicine, and Social Medicine, eTELEMED 2010, eTELEMED 2010 ; Conference date: 10-02-2010 Through 16-02-2010",

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Verhoeven, F, van Gemert-Pijnen, L & Hendrix, R 2010, User-Centered Development of Effective Web-Based Patient Education: A case Study about Methicilling-Resitant Staphylococcus aureus. in 2010 Second International Conference on eHealth, Telemedicine, and Social Medicine. IEEE, Piscataway, NJ, pp. 39-45, 2nd International Conference on eHealth, Telemedicine, and Social Medicine, eTELEMED 2010, St. Maarten, Netherlands, 10/02/10. https://doi.org/10.1109/eTELEMED.2010.31

User-Centered Development of Effective Web-Based Patient Education: A case Study about Methicilling-Resitant Staphylococcus aureus. / Verhoeven, Fenne; van Gemert-Pijnen, Lisette; Hendrix, Ron.
2010 Second International Conference on eHealth, Telemedicine, and Social Medicine. Piscataway, NJ: IEEE, 2010. p. 39-45.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

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AU - van Gemert-Pijnen, Lisette

AU - Hendrix, Ron

N1 - Conference code: 2

PY - 2010/2/10

Y1 - 2010/2/10

N2 - This paper describes the user-centered design process of online patient education, focusing on Methicillin-resistant Staphylococcus aureus (MRSA). A user-centered design approach comprising four different methods (semi-structured interviews; Card Sort Task; prototyping; scenario testing) was used to develop an educational website. The approach provided insight in MRSA-carriers' experiences and information needs which helped to fully adapt the website's content, structure, and lay-out to the users' needs. The website enabled MRSA-carriers to efficiently and effectively search for practically relevant information in order to empower them to take decisions for daily practice. Moreover, we found that involving patients is important to create ownership and to foster website's applicability.

AB - This paper describes the user-centered design process of online patient education, focusing on Methicillin-resistant Staphylococcus aureus (MRSA). A user-centered design approach comprising four different methods (semi-structured interviews; Card Sort Task; prototyping; scenario testing) was used to develop an educational website. The approach provided insight in MRSA-carriers' experiences and information needs which helped to fully adapt the website's content, structure, and lay-out to the users' needs. The website enabled MRSA-carriers to efficiently and effectively search for practically relevant information in order to empower them to take decisions for daily practice. Moreover, we found that involving patients is important to create ownership and to foster website's applicability.

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M3 - Conference contribution

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BT - 2010 Second International Conference on eHealth, Telemedicine, and Social Medicine

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Y2 - 10 February 2010 through 16 February 2010

ER -

User-Centered Development of Effective Web-Based Patient Education: A case Study about Methicilling-Resitant Staphylococcus aureus

Abstract

Conference

Keywords

UN SDGs

Access to Document

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