Using a knowledge elicitation method to specify the business model of a human factors organization.

Jan Maarten Schraagen; Josine van de Ven; Robert R. Hoffman; Brian M. Moon

doi:10.1518/107118109X12524441080948

Using a knowledge elicitation method to specify the business model of a human factors organization.

Jan Maarten Schraagen, Josine van de Ven, Robert R. Hoffman, Brian M. Moon

Faculty of Behavioural, Management and Social Sciences

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

1 Citation (Scopus)

16 Downloads (Pure)

Abstract

Concept Mapping was used to structure knowledge elicitation interviews with a group of human factors specialists whose goal was to describe the business model of their Department. This novel use of cognitive task analysis to describe the business model of a human factors organization resulted in a number of Concept Maps on topics such as Department strengths and weaknesses, strategic plans and partnerships, and ambitions and goals. This work might be seen as a prototype for how other human factors organizations might brainstorm their activities, progress, and goals.

Original language	English
Title of host publication	Proceedings of the 53rd Annual Meeting of the Human Factors and Ergonomics Society
Place of Publication	Santa Monica, CA
Publisher	Human Factors and Ergonomics Society Inc.
Number of pages	5
DOIs	https://doi.org/10.1518/107118109X12524441080948
Publication status	Published - 19 Oct 2009
Event	53rd Human Factors and Ergonomics Society Annual Meeting 2009 - San Antonio, United States Duration: 19 Oct 2009 → 23 Oct 2009 Conference number: 53

Publication series

Name	Proceedings of the Human Factors and Ergonomics Society ... annual meeting
Publisher	Human Factors and Ergonomics Society
Volume	2009
ISSN (Print)	1071-1813

Conference

Conference	53rd Human Factors and Ergonomics Society Annual Meeting 2009
Country/Territory	United States
City	San Antonio
Period	19/10/09 → 23/10/09

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10.1518/107118109X12524441080948

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Schraagen, J. M., van de Ven, J., Hoffman, R. R., & Moon, B. M. (2009). Using a knowledge elicitation method to specify the business model of a human factors organization. In Proceedings of the 53rd Annual Meeting of the Human Factors and Ergonomics Society (Proceedings of the Human Factors and Ergonomics Society ... annual meeting; Vol. 2009). Human Factors and Ergonomics Society Inc.. https://doi.org/10.1518/107118109X12524441080948

Schraagen, Jan Maarten ; van de Ven, Josine ; Hoffman, Robert R. et al. / Using a knowledge elicitation method to specify the business model of a human factors organization. Proceedings of the 53rd Annual Meeting of the Human Factors and Ergonomics Society. Santa Monica, CA : Human Factors and Ergonomics Society Inc., 2009. (Proceedings of the Human Factors and Ergonomics Society ... annual meeting).

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title = "Using a knowledge elicitation method to specify the business model of a human factors organization.",

abstract = "Concept Mapping was used to structure knowledge elicitation interviews with a group of human factors specialists whose goal was to describe the business model of their Department. This novel use of cognitive task analysis to describe the business model of a human factors organization resulted in a number of Concept Maps on topics such as Department strengths and weaknesses, strategic plans and partnerships, and ambitions and goals. This work might be seen as a prototype for how other human factors organizations might brainstorm their activities, progress, and goals.",

author = "Schraagen, {Jan Maarten} and {van de Ven}, Josine and Hoffman, {Robert R.} and Moon, {Brian M.}",

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booktitle = "Proceedings of the 53rd Annual Meeting of the Human Factors and Ergonomics Society",

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note = "53rd Human Factors and Ergonomics Society Annual Meeting 2009 ; Conference date: 19-10-2009 Through 23-10-2009",

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Schraagen, JM, van de Ven, J, Hoffman, RR & Moon, BM 2009, Using a knowledge elicitation method to specify the business model of a human factors organization. in Proceedings of the 53rd Annual Meeting of the Human Factors and Ergonomics Society. Proceedings of the Human Factors and Ergonomics Society ... annual meeting, vol. 2009, Human Factors and Ergonomics Society Inc., Santa Monica, CA, 53rd Human Factors and Ergonomics Society Annual Meeting 2009, San Antonio, Texas, United States, 19/10/09. https://doi.org/10.1518/107118109X12524441080948

Using a knowledge elicitation method to specify the business model of a human factors organization. / Schraagen, Jan Maarten; van de Ven, Josine; Hoffman, Robert R. et al.
Proceedings of the 53rd Annual Meeting of the Human Factors and Ergonomics Society. Santa Monica, CA: Human Factors and Ergonomics Society Inc., 2009. (Proceedings of the Human Factors and Ergonomics Society ... annual meeting; Vol. 2009).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Schraagen JM, van de Ven J, Hoffman RR, Moon BM. Using a knowledge elicitation method to specify the business model of a human factors organization. In Proceedings of the 53rd Annual Meeting of the Human Factors and Ergonomics Society. Santa Monica, CA: Human Factors and Ergonomics Society Inc. 2009. (Proceedings of the Human Factors and Ergonomics Society ... annual meeting). doi: 10.1518/107118109X12524441080948

Using a knowledge elicitation method to specify the business model of a human factors organization.

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