Contemporary information systems struggle with the requirement to provide flexibility and process support while still enforcing some degree of control. Workflow management systems are typically considered as too restrictive while groupware applications (e.g., e-mail) tend to offer hardly any process support or control at all. Therefore, we consider adaptive process management systems that allow for runtime changes at both process type and process instance level (e.g., a system like ADEPT). Assuming that these process changes are recorded explicitly, we discuss how this information can be used as input for process mining. So far, process mining has only be applied to operational processes, i.e., knowledge is extracted from event logs (process discovery), or event logs are compared with some a-priori model (conformance checking). In this paper, we propose to apply process mining to change logs, i.e., we not only analyze the operational processes but also the adaptations made at the process type or process instance level. Using such analysis, we envisage to be able to better support flexibility by understanding when and why process changes become necessary.
|Title of host publication||BPMDS'06: Seventh Workshop on Business Process Modeling, Development, and Support|
|Subtitle of host publication||Flexibility and the Ways to Achieve It|
|Editors||Gil Regev, Pnina Soffer, Rainer Schmidt|
|Number of pages||10|
|Publication status||Published - Jun 2006|
|Event||Seventh Workshop on Business Process Modeling, Development, and Support, BPMDS 2006: Flexibiltiy and the Ways to Achieve It - Luxembourg, Luxembourg|
Duration: 5 Jun 2006 → 9 Jun 2006
Conference number: 7
|Name||CEUR Workshop Proceedings|
|Workshop||Seventh Workshop on Business Process Modeling, Development, and Support, BPMDS 2006|
|Period||5/06/06 → 9/06/06|
van der Aalst, W., Günther, C., Recker, J., & Reichert, M. U. (2006). Using Process Mining to Analyze and Improve Process Flexibility (Position Paper). In G. Regev, P. Soffer, & R. Schmidt (Eds.), BPMDS'06: Seventh Workshop on Business Process Modeling, Development, and Support: Flexibility and the Ways to Achieve It (pp. 168-177). (CEUR Workshop Proceedings; Vol. 236). CEUR.