Using Process Mining to Analyze and Improve Process Flexibility (Position Paper)

Wil van der Aalst, Christian Günther, Jan Recker, M.U. Reichert

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    15 Citations (Scopus)
    24 Downloads (Pure)

    Abstract

    Contemporary information systems struggle with the requirement to provide flexibility and process support while still enforcing some degree of control. Workflow management systems are typically considered as too restrictive while groupware applications (e.g., e-mail) tend to offer hardly any process support or control at all. Therefore, we consider adaptive process management systems that allow for runtime changes at both process type and process instance level (e.g., a system like ADEPT). Assuming that these process changes are recorded explicitly, we discuss how this information can be used as input for process mining. So far, process mining has only be applied to operational processes, i.e., knowledge is extracted from event logs (process discovery), or event logs are compared with some a-priori model (conformance checking). In this paper, we propose to apply process mining to change logs, i.e., we not only analyze the operational processes but also the adaptations made at the process type or process instance level. Using such analysis, we envisage to be able to better support flexibility by understanding when and why process changes become necessary.
    Original languageEnglish
    Title of host publicationBPMDS'06: Seventh Workshop on Business Process Modeling, Development, and Support
    Subtitle of host publicationFlexibility and the Ways to Achieve It
    EditorsGil Regev, Pnina Soffer, Rainer Schmidt
    PublisherCEUR
    Pages168-177
    Number of pages10
    Publication statusPublished - Jun 2006
    EventSeventh Workshop on Business Process Modeling, Development, and Support, BPMDS 2006: Flexibiltiy and the Ways to Achieve It - Luxembourg, Luxembourg
    Duration: 5 Jun 20069 Jun 2006
    Conference number: 7

    Publication series

    NameCEUR Workshop Proceedings
    PublisherCEUR-WS
    Volume236
    ISSN (Print)1613-0073

    Workshop

    WorkshopSeventh Workshop on Business Process Modeling, Development, and Support, BPMDS 2006
    Abbreviated titleBPMDS
    CountryLuxembourg
    CityLuxembourg
    Period5/06/069/06/06

    Keywords

    • SCS-Services
    • IR-66220
    • METIS-238124
    • EWI-6215

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  • Cite this

    van der Aalst, W., Günther, C., Recker, J., & Reichert, M. U. (2006). Using Process Mining to Analyze and Improve Process Flexibility (Position Paper). In G. Regev, P. Soffer, & R. Schmidt (Eds.), BPMDS'06: Seventh Workshop on Business Process Modeling, Development, and Support: Flexibility and the Ways to Achieve It (pp. 168-177). (CEUR Workshop Proceedings; Vol. 236). CEUR.