Using value models to improve the cost/benefit analysis of inter-organizational system implementations

Silja Mareike Eckartz; Christiaan Katsma; Roel Wieringa

doi:10.1007/978-3-642-32775-9_53

Using value models to improve the cost/benefit analysis of inter-organizational system implementations

Silja Mareike Eckartz, Christiaan Katsma, Roel Wieringa

Faculty of Behavioural, Management and Social Sciences

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

2 Citations (Scopus)

44 Downloads (Pure)

Abstract

Jointly developing a business case for inter-organizational information systems (IOS) is difficult as: (1) in a business network there are benefits that may not appear at the site where costs occur, and (2) the involved stakeholders often have different or even conflicting organizational goals. This paper analyzes the use of value modeling as a way to address these two challenges and support business case development in a network. We carried out a case study to explore the usefulness of the value modeling logic during an IOS implementation project and conclude that the integration of value modeling into business case development can help to improve the quality of the business case. The value model allows business partners to get insights into the way value is exchanged in the network and check the distribution of costs and benefits, yet doing so without having to reveal confidential details about internal business processes.

Original language	English
Title of host publication	Collaborative Networks in the Internet of Services
Subtitle of host publication	13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012, Bournemouth, UK, October 1-3, 2012. Proceedings
Place of Publication	Berlin, Heidelberg
Publisher	Springer
Pages	529-538
Number of pages	10
ISBN (Electronic)	978-3-642-32775-9
ISBN (Print)	978-3-642-32774-2
DOIs	https://doi.org/10.1007/978-3-642-32775-9_53
Publication status	Published - Oct 2012
Event	13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012: Collaborative Networks in the Internet of Services - Bournemouth, United Kingdom Duration: 1 Oct 2012 → 3 Oct 2012 Conference number: 13

Publication series

Name	IFIP Advances in Information and Communication Technology
Publisher	Springer
Volume	380
ISSN (Print)	1868-4238
ISSN (Electronic)	1861-2288

Conference

Conference	13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012
Abbreviated title	PRO-VE
Country/Territory	United Kingdom
City	Bournemouth
Period	1/10/12 → 3/10/12

Keywords

SCS-Services
IR-83381
METIS-286866
EWI-22395
Value modeling
Business case development
Inter-organizational system implementation

Access to Document

10.1007/978-3-642-32775-9_53

Cite this

Eckartz, S. M., Katsma, C., & Wieringa, R. (2012). Using value models to improve the cost/benefit analysis of inter-organizational system implementations. In Collaborative Networks in the Internet of Services: 13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012, Bournemouth, UK, October 1-3, 2012. Proceedings (pp. 529-538). (IFIP Advances in Information and Communication Technology; Vol. 380). Springer. https://doi.org/10.1007/978-3-642-32775-9_53

Eckartz, Silja Mareike ; Katsma, Christiaan ; Wieringa, Roel. / Using value models to improve the cost/benefit analysis of inter-organizational system implementations. Collaborative Networks in the Internet of Services: 13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012, Bournemouth, UK, October 1-3, 2012. Proceedings. Berlin, Heidelberg : Springer, 2012. pp. 529-538 (IFIP Advances in Information and Communication Technology).

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title = "Using value models to improve the cost/benefit analysis of inter-organizational system implementations",

abstract = "Jointly developing a business case for inter-organizational information systems (IOS) is difficult as: (1) in a business network there are benefits that may not appear at the site where costs occur, and (2) the involved stakeholders often have different or even conflicting organizational goals. This paper analyzes the use of value modeling as a way to address these two challenges and support business case development in a network. We carried out a case study to explore the usefulness of the value modeling logic during an IOS implementation project and conclude that the integration of value modeling into business case development can help to improve the quality of the business case. The value model allows business partners to get insights into the way value is exchanged in the network and check the distribution of costs and benefits, yet doing so without having to reveal confidential details about internal business processes.",

keywords = "SCS-Services, IR-83381, METIS-286866, EWI-22395, Value modeling, Business case development, Inter-organizational system implementation",

author = "Eckartz, {Silja Mareike} and Christiaan Katsma and Roel Wieringa",

year = "2012",

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Eckartz, SM, Katsma, C & Wieringa, R 2012, Using value models to improve the cost/benefit analysis of inter-organizational system implementations. in Collaborative Networks in the Internet of Services: 13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012, Bournemouth, UK, October 1-3, 2012. Proceedings. IFIP Advances in Information and Communication Technology, vol. 380, Springer, Berlin, Heidelberg, pp. 529-538, 13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012, Bournemouth, United Kingdom, 1/10/12. https://doi.org/10.1007/978-3-642-32775-9_53

Using value models to improve the cost/benefit analysis of inter-organizational system implementations. / Eckartz, Silja Mareike; Katsma, Christiaan; Wieringa, Roel.
Collaborative Networks in the Internet of Services: 13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012, Bournemouth, UK, October 1-3, 2012. Proceedings. Berlin, Heidelberg: Springer, 2012. p. 529-538 (IFIP Advances in Information and Communication Technology; Vol. 380).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic

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T1 - Using value models to improve the cost/benefit analysis of inter-organizational system implementations

AU - Eckartz, Silja Mareike

AU - Katsma, Christiaan

AU - Wieringa, Roel

N1 - Conference code: 13

PY - 2012/10

Y1 - 2012/10

N2 - Jointly developing a business case for inter-organizational information systems (IOS) is difficult as: (1) in a business network there are benefits that may not appear at the site where costs occur, and (2) the involved stakeholders often have different or even conflicting organizational goals. This paper analyzes the use of value modeling as a way to address these two challenges and support business case development in a network. We carried out a case study to explore the usefulness of the value modeling logic during an IOS implementation project and conclude that the integration of value modeling into business case development can help to improve the quality of the business case. The value model allows business partners to get insights into the way value is exchanged in the network and check the distribution of costs and benefits, yet doing so without having to reveal confidential details about internal business processes.

AB - Jointly developing a business case for inter-organizational information systems (IOS) is difficult as: (1) in a business network there are benefits that may not appear at the site where costs occur, and (2) the involved stakeholders often have different or even conflicting organizational goals. This paper analyzes the use of value modeling as a way to address these two challenges and support business case development in a network. We carried out a case study to explore the usefulness of the value modeling logic during an IOS implementation project and conclude that the integration of value modeling into business case development can help to improve the quality of the business case. The value model allows business partners to get insights into the way value is exchanged in the network and check the distribution of costs and benefits, yet doing so without having to reveal confidential details about internal business processes.

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KW - EWI-22395

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M3 - Conference contribution

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T3 - IFIP Advances in Information and Communication Technology

SP - 529

EP - 538

BT - Collaborative Networks in the Internet of Services

PB - Springer

CY - Berlin, Heidelberg

T2 - 13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012

Y2 - 1 October 2012 through 3 October 2012

ER -

Eckartz SM, Katsma C, Wieringa R. Using value models to improve the cost/benefit analysis of inter-organizational system implementations. In Collaborative Networks in the Internet of Services: 13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012, Bournemouth, UK, October 1-3, 2012. Proceedings. Berlin, Heidelberg: Springer. 2012. p. 529-538. (IFIP Advances in Information and Communication Technology). doi: 10.1007/978-3-642-32775-9_53

Using value models to improve the cost/benefit analysis of inter-organizational system implementations

Abstract

Publication series

Conference

Keywords

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Cite this