Using value models to improve the cost/benefit analysis of inter-organizational system implementations

Silja Mareike Eckartz, Christiaan Katsma, Roel Wieringa

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademic

2 Citations (Scopus)
43 Downloads (Pure)


Jointly developing a business case for inter-organizational information systems (IOS) is difficult as: (1) in a business network there are benefits that may not appear at the site where costs occur, and (2) the involved stakeholders often have different or even conflicting organizational goals. This paper analyzes the use of value modeling as a way to address these two challenges and support business case development in a network. We carried out a case study to explore the usefulness of the value modeling logic during an IOS implementation project and conclude that the integration of value modeling into business case development can help to improve the quality of the business case. The value model allows business partners to get insights into the way value is exchanged in the network and check the distribution of costs and benefits, yet doing so without having to reveal confidential details about internal business processes.
Original languageEnglish
Title of host publicationCollaborative Networks in the Internet of Services
Subtitle of host publication13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012, Bournemouth, UK, October 1-3, 2012. Proceedings
Place of PublicationBerlin, Heidelberg
Number of pages10
ISBN (Electronic)978-3-642-32775-9
ISBN (Print)978-3-642-32774-2
Publication statusPublished - Oct 2012
Event13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012: Collaborative Networks in the Internet of Services - Bournemouth, United Kingdom
Duration: 1 Oct 20123 Oct 2012
Conference number: 13

Publication series

NameIFIP Advances in Information and Communication Technology
ISSN (Print)1868-4238
ISSN (Electronic)1861-2288


Conference13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012
Abbreviated titlePRO-VE
Country/TerritoryUnited Kingdom


  • SCS-Services
  • IR-83381
  • METIS-286866
  • EWI-22395
  • Value modeling
  • Business case development
  • Inter-organizational system implementation

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