Utterance Generation for Transaction Dialogues

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    Abstract

    This paper discusses the utterance generation module of a spoken dialogue system for transactions. Transactions are interesting because they involve obligations of both parties: the system should provide all relevant information; the user should feel committed to the transaction once it has been concluded. Utterance generation plays a major role in this. The utterance generation module works with prosodically annotated utterance templates. An appropriate template for a given dialogue act is selected by the following parameters: utterance type, body of the template, given information, wanted and new information. Templates respect rules of accenting and deaccenting.
    Original languageEnglish
    Title of host publicationProceedings 5th International Conference on Spoken Language Processing, ICSLP 1998
    EditorsRobert H. Mannell, Jordi Robert-Ribes
    Place of PublicationSydney, Australia
    PublisherAustralian Speech Science and Technology Association (ASSTA)
    Pages1143-1146
    Number of pages4
    Publication statusPublished - 30 Nov 1998
    Event5th International Conference on Spoken Language Processing, ICSLP 1998 - Sydney, Australia
    Duration: 30 Nov 19984 Dec 1998
    Conference number: 5

    Conference

    Conference5th International Conference on Spoken Language Processing, ICSLP 1998
    Abbreviated titleICSLP
    Country/TerritoryAustralia
    CitySydney
    Period30/11/984/12/98

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