Utterance Generation for Transaction Dialogues

J. Hulstijn; Adrianus J. van Hessen

Utterance Generation for Transaction Dialogues

J. Hulstijn, Adrianus J. van Hessen

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

3 Citations (Scopus)

95 Downloads (Pure)

Abstract

This paper discusses the utterance generation module of a spoken dialogue system for transactions. Transactions are interesting because they involve obligations of both parties: the system should provide all relevant information; the user should feel committed to the transaction once it has been concluded. Utterance generation plays a major role in this. The utterance generation module works with prosodically annotated utterance templates. An appropriate template for a given dialogue act is selected by the following parameters: utterance type, body of the template, given information, wanted and new information. Templates respect rules of accenting and deaccenting.

Original language	English
Title of host publication	Proceedings 5th International Conference on Spoken Language Processing, ICSLP 1998
Editors	Robert H. Mannell, Jordi Robert-Ribes
Place of Publication	Sydney, Australia
Publisher	Australian Speech Science and Technology Association (ASSTA)
Pages	1143-1146
Number of pages	4
Publication status	Published - 30 Nov 1998
Event	5th International Conference on Spoken Language Processing, ICSLP 1998 - Sydney, Australia Duration: 30 Nov 1998 → 4 Dec 1998 Conference number: 5

Conference

Conference	5th International Conference on Spoken Language Processing, ICSLP 1998
Abbreviated title	ICSLP
Country/Territory	Australia
City	Sydney
Period	30/11/98 → 4/12/98

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@inproceedings{c849ed0baa944563bbd4ff42c586fd4d,

title = "Utterance Generation for Transaction Dialogues",

abstract = "This paper discusses the utterance generation module of a spoken dialogue system for transactions. Transactions are interesting because they involve obligations of both parties: the system should provide all relevant information; the user should feel committed to the transaction once it has been concluded. Utterance generation plays a major role in this. The utterance generation module works with prosodically annotated utterance templates. An appropriate template for a given dialogue act is selected by the following parameters: utterance type, body of the template, given information, wanted and new information. Templates respect rules of accenting and deaccenting.",

author = "J. Hulstijn and \{van Hessen\}, \{Adrianus J.\}",

year = "1998",

month = nov,

day = "30",

language = "English",

pages = "1143--1146",

editor = "Mannell, \{Robert H.\} and Jordi Robert-Ribes",

booktitle = "Proceedings 5th International Conference on Spoken Language Processing, ICSLP 1998",

publisher = "Australian Speech Science and Technology Association (ASSTA)",

note = "5th International Conference on Spoken Language Processing, ICSLP 1998, ICSLP ; Conference date: 30-11-1998 Through 04-12-1998",

}

Hulstijn, J & van Hessen, AJ 1998, Utterance Generation for Transaction Dialogues. in RH Mannell & J Robert-Ribes (eds), Proceedings 5th International Conference on Spoken Language Processing, ICSLP 1998. Australian Speech Science and Technology Association (ASSTA), Sydney, Australia, pp. 1143-1146, 5th International Conference on Spoken Language Processing, ICSLP 1998, Sydney, New South Wales, Australia, 30/11/98.

Utterance Generation for Transaction Dialogues. / Hulstijn, J.; van Hessen, Adrianus J.
Proceedings 5th International Conference on Spoken Language Processing, ICSLP 1998. ed. / Robert H. Mannell; Jordi Robert-Ribes. Sydney, Australia: Australian Speech Science and Technology Association (ASSTA), 1998. p. 1143-1146.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Utterance Generation for Transaction Dialogues

AU - Hulstijn, J.

AU - van Hessen, Adrianus J.

N1 - Conference code: 5

PY - 1998/11/30

Y1 - 1998/11/30

N2 - This paper discusses the utterance generation module of a spoken dialogue system for transactions. Transactions are interesting because they involve obligations of both parties: the system should provide all relevant information; the user should feel committed to the transaction once it has been concluded. Utterance generation plays a major role in this. The utterance generation module works with prosodically annotated utterance templates. An appropriate template for a given dialogue act is selected by the following parameters: utterance type, body of the template, given information, wanted and new information. Templates respect rules of accenting and deaccenting.

AB - This paper discusses the utterance generation module of a spoken dialogue system for transactions. Transactions are interesting because they involve obligations of both parties: the system should provide all relevant information; the user should feel committed to the transaction once it has been concluded. Utterance generation plays a major role in this. The utterance generation module works with prosodically annotated utterance templates. An appropriate template for a given dialogue act is selected by the following parameters: utterance type, body of the template, given information, wanted and new information. Templates respect rules of accenting and deaccenting.

M3 - Conference contribution

SP - 1143

EP - 1146

BT - Proceedings 5th International Conference on Spoken Language Processing, ICSLP 1998

A2 - Mannell, Robert H.

A2 - Robert-Ribes, Jordi

PB - Australian Speech Science and Technology Association (ASSTA)

CY - Sydney, Australia

T2 - 5th International Conference on Spoken Language Processing, ICSLP 1998

Y2 - 30 November 1998 through 4 December 1998

ER -

Utterance Generation for Transaction Dialogues

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