Value Activity Monitoring

Value constellations are business ecosystems, where multiple actors communicate in economic, legal, information and social affairs. How to monitor such a system demands viewpoint and view-dependent strategies. The problem treated and reported here is how to monitor a value activity. The mechanism proposed to address this problem, so-called Value Activity Monitoring, is based on an ontology of same name, which is the core contribution of this paper. The artifact is designed and validated from a Design Science perspective. More specifically, the artifact evaluation has been conducted via application in real-world business cases. Previous evaluations include applications in the sectors of Renewable Energy and Intellectual Property Rights. Now, new problems are provided by a case from the Customs Control (Business-to-Government) sector. From that, the challenge is to reconcile monitoring costs and reliability. In return, it is demonstrated how the proposed artifact can be used to derive potentially effective and efficiency monitoring strategies for value activities, which comprises the main results of this research.