Value-based Design of Collaboration Processes for e-Commerce

Pascal van Eck, Jaap Gordijn, Roelf J. Wieringa

Research output: Book/ReportReportProfessional

5 Citations (Scopus)
29 Downloads (Pure)

Abstract

Designing cross-organizational e-business applications faces the problem that the collaborating businesses must align their commercial interests without any central decision-making authority. The design process must therefore yield a clear view of the commercial value of the collaboration for each economic actor, as well as a clear specification of the activities to be performed by each actor and a specification of information systems to be used by each actor. In this paper we present guidelines for designing the value network of the collaboration, which shows the commercial value of the collaboration for each participating actor. We then present guidelines for transforming the value network into process models, which show the feasibility of implementing the value network in the business processes of the actors. Our approach has been developed in different consultancy projects. We illustrate our approach with a consultancy project performed at a company that we will call the Amsterdam Times.
Original languageUndefined
Place of PublicationEnschede
PublisherCentre for Telematics and Information Technology (CTIT)
Number of pages17
Publication statusPublished - Feb 2004

Publication series

NameCTIT Technical Report
PublisherUniversity of Twente, Centre for Telematics and Information Technology (CTIT)
No.04-10

Keywords

  • METIS-221435
  • SCS-Services
  • EWI-5794
  • IR-49253

Cite this

van Eck, P., Gordijn, J., & Wieringa, R. J. (2004). Value-based Design of Collaboration Processes for e-Commerce. (CTIT Technical Report; No. 04-10). Enschede: Centre for Telematics and Information Technology (CTIT).
van Eck, Pascal ; Gordijn, Jaap ; Wieringa, Roelf J. / Value-based Design of Collaboration Processes for e-Commerce. Enschede : Centre for Telematics and Information Technology (CTIT), 2004. 17 p. (CTIT Technical Report; 04-10).
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van Eck, P, Gordijn, J & Wieringa, RJ 2004, Value-based Design of Collaboration Processes for e-Commerce. CTIT Technical Report, no. 04-10, Centre for Telematics and Information Technology (CTIT), Enschede.

Value-based Design of Collaboration Processes for e-Commerce. / van Eck, Pascal; Gordijn, Jaap; Wieringa, Roelf J.

Enschede : Centre for Telematics and Information Technology (CTIT), 2004. 17 p. (CTIT Technical Report; No. 04-10).

Research output: Book/ReportReportProfessional

TY - BOOK

T1 - Value-based Design of Collaboration Processes for e-Commerce

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N2 - Designing cross-organizational e-business applications faces the problem that the collaborating businesses must align their commercial interests without any central decision-making authority. The design process must therefore yield a clear view of the commercial value of the collaboration for each economic actor, as well as a clear specification of the activities to be performed by each actor and a specification of information systems to be used by each actor. In this paper we present guidelines for designing the value network of the collaboration, which shows the commercial value of the collaboration for each participating actor. We then present guidelines for transforming the value network into process models, which show the feasibility of implementing the value network in the business processes of the actors. Our approach has been developed in different consultancy projects. We illustrate our approach with a consultancy project performed at a company that we will call the Amsterdam Times.

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van Eck P, Gordijn J, Wieringa RJ. Value-based Design of Collaboration Processes for e-Commerce. Enschede: Centre for Telematics and Information Technology (CTIT), 2004. 17 p. (CTIT Technical Report; 04-10).