Value-based Design of Collaboration Processes for e-Commerce

Pascal van Eck, Jaap Gordijn, Roelf J. Wieringa

    Research output: Book/ReportReportProfessional

    5 Citations (Scopus)
    41 Downloads (Pure)

    Abstract

    Designing cross-organizational e-business applications faces the problem that the collaborating businesses must align their commercial interests without any central decision-making authority. The design process must therefore yield a clear view of the commercial value of the collaboration for each economic actor, as well as a clear specification of the activities to be performed by each actor and a specification of information systems to be used by each actor. In this paper we present guidelines for designing the value network of the collaboration, which shows the commercial value of the collaboration for each participating actor. We then present guidelines for transforming the value network into process models, which show the feasibility of implementing the value network in the business processes of the actors. Our approach has been developed in different consultancy projects. We illustrate our approach with a consultancy project performed at a company that we will call the Amsterdam Times.
    Original languageUndefined
    Place of PublicationEnschede
    PublisherCentre for Telematics and Information Technology (CTIT)
    Number of pages17
    Publication statusPublished - Feb 2004

    Publication series

    NameCTIT Technical Report
    PublisherUniversity of Twente, Centre for Telematics and Information Technology (CTIT)
    No.04-10

    Keywords

    • METIS-221435
    • SCS-Services
    • EWI-5794
    • IR-49253

    Cite this

    van Eck, P., Gordijn, J., & Wieringa, R. J. (2004). Value-based Design of Collaboration Processes for e-Commerce. (CTIT Technical Report; No. 04-10). Enschede: Centre for Telematics and Information Technology (CTIT).