Values that Matter: Mediation theory and Design for Values

Merlijn Smits; Bas Bredie; Harry van Goor; Peter-Paul Verbeek

doi:10.33114/adim.2019.03_203

Values that Matter: Mediation theory and Design for Values

Merlijn Smits^*, Bas Bredie, Harry van Goor, Peter-Paul Verbeek

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

Philosophy of technology could bring new insights when applied to design practice. This paper brings together mediation theory and design for values. We present a new design for values methodology: Values that Matter. Via the four phases; explore, conceptualise, anticipate and test, VtM allows for anticipating value dynamics. It starts with the assumption that value expression and definition arise in the interplay between users and technology. An extensive mediation analysis then helps to provide insight in and allows for anticipation on potential effects of technology on users and value dynamics, something that current value sensitive design approaches cannot deliver. Those insights are tested with involved actors to bring about best values by design. VtM has been applied to the case study of ViSi Mobile, a medical device developed for continuous monitoring of vital signs in hospitalised patients. A redesign was proposed that better empowers these patients.

Original language	English
Title of host publication	Research Perspectives in the era of transformations
Subtitle of host publication	Conference proceedings
Editors	Erik Bohemia, Gerda Gemser, Nuša Fain, Cees de Bont, Rita Assoreira Almendra
Publisher	Academy for Design Innovation Management
Pages	396-407
Number of pages	12
ISBN (Print)	978 -1-912769-01-8
DOIs	https://doi.org/10.33114/adim.2019.03_203
Publication status	Published - 29 Nov 2019
Event	Academy for Design Innovation Management Conference 2019: Research perspectives in the era of Transformations - Loughborough University, London, United Kingdom Duration: 19 Jun 2019 → 21 Jun 2019 https://designinnovationmanagement.com/adim2019/

Publication series

Name	Conference proceedings of the Academy for Design Innovation Management
Number	1
Volume	2
ISSN (Print)	2632-0045

Conference

Conference	Academy for Design Innovation Management Conference 2019
Abbreviated title	ADIM 2019
Country/Territory	United Kingdom
City	London
Period	19/06/19 → 21/06/19
Internet address	https://designinnovationmanagement.com/adim2019/

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10.33114/adim.2019.03_203

Values that matterFinal published version, 767 KBLicence: CC BY-NC-SA

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Smits, M., Bredie, B., van Goor, H., & Verbeek, P.-P. (2019). Values that Matter: Mediation theory and Design for Values. In E. Bohemia, G. Gemser, N. Fain, C. de Bont, & R. Assoreira Almendra (Eds.), Research Perspectives in the era of transformations: Conference proceedings (pp. 396-407). (Conference proceedings of the Academy for Design Innovation Management; Vol. 2, No. 1). Academy for Design Innovation Management. https://doi.org/10.33114/adim.2019.03_203

Smits, Merlijn ; Bredie, Bas ; van Goor, Harry et al. / Values that Matter : Mediation theory and Design for Values. Research Perspectives in the era of transformations: Conference proceedings. editor / Erik Bohemia ; Gerda Gemser ; Nuša Fain ; Cees de Bont ; Rita Assoreira Almendra. Academy for Design Innovation Management, 2019. pp. 396-407 (Conference proceedings of the Academy for Design Innovation Management; 1).

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title = "Values that Matter: Mediation theory and Design for Values",

abstract = "Philosophy of technology could bring new insights when applied to design practice. This paper brings together mediation theory and design for values. We present a new design for values methodology: Values that Matter. Via the four phases; explore, conceptualise, anticipate and test, VtM allows for anticipating value dynamics. It starts with the assumption that value expression and definition arise in the interplay between users and technology. An extensive mediation analysis then helps to provide insight in and allows for anticipation on potential effects of technology on users and value dynamics, something that current value sensitive design approaches cannot deliver. Those insights are tested with involved actors to bring about best values by design. VtM has been applied to the case study of ViSi Mobile, a medical device developed for continuous monitoring of vital signs in hospitalised patients. A redesign was proposed that better empowers these patients.",

author = "Merlijn Smits and Bas Bredie and {van Goor}, Harry and Peter-Paul Verbeek",

year = "2019",

month = nov,

day = "29",

doi = "10.33114/adim.2019.03_203",

language = "English",

isbn = "978 -1-912769-01-8",

series = "Conference proceedings of the Academy for Design Innovation Management",

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number = "1",

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editor = "Erik Bohemia and Gerda Gemser and Nu{\v s}a Fain and {de Bont}, Cees and {Assoreira Almendra}, Rita",

booktitle = "Research Perspectives in the era of transformations",

note = "Academy for Design Innovation Management Conference 2019 : Research perspectives in the era of Transformations, ADIM 2019 ; Conference date: 19-06-2019 Through 21-06-2019",

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Smits, M, Bredie, B, van Goor, H & Verbeek, P-P 2019, Values that Matter: Mediation theory and Design for Values. in E Bohemia, G Gemser, N Fain, C de Bont & R Assoreira Almendra (eds), Research Perspectives in the era of transformations: Conference proceedings. Conference proceedings of the Academy for Design Innovation Management, no. 1, vol. 2, Academy for Design Innovation Management, pp. 396-407, Academy for Design Innovation Management Conference 2019, London, United Kingdom, 19/06/19. https://doi.org/10.33114/adim.2019.03_203

Values that Matter: Mediation theory and Design for Values. / Smits, Merlijn; Bredie, Bas; van Goor, Harry et al.
Research Perspectives in the era of transformations: Conference proceedings. ed. / Erik Bohemia; Gerda Gemser; Nuša Fain; Cees de Bont; Rita Assoreira Almendra. Academy for Design Innovation Management, 2019. p. 396-407 (Conference proceedings of the Academy for Design Innovation Management; Vol. 2, No. 1).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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T1 - Values that Matter

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AU - van Goor, Harry

AU - Verbeek, Peter-Paul

PY - 2019/11/29

Y1 - 2019/11/29

N2 - Philosophy of technology could bring new insights when applied to design practice. This paper brings together mediation theory and design for values. We present a new design for values methodology: Values that Matter. Via the four phases; explore, conceptualise, anticipate and test, VtM allows for anticipating value dynamics. It starts with the assumption that value expression and definition arise in the interplay between users and technology. An extensive mediation analysis then helps to provide insight in and allows for anticipation on potential effects of technology on users and value dynamics, something that current value sensitive design approaches cannot deliver. Those insights are tested with involved actors to bring about best values by design. VtM has been applied to the case study of ViSi Mobile, a medical device developed for continuous monitoring of vital signs in hospitalised patients. A redesign was proposed that better empowers these patients.

AB - Philosophy of technology could bring new insights when applied to design practice. This paper brings together mediation theory and design for values. We present a new design for values methodology: Values that Matter. Via the four phases; explore, conceptualise, anticipate and test, VtM allows for anticipating value dynamics. It starts with the assumption that value expression and definition arise in the interplay between users and technology. An extensive mediation analysis then helps to provide insight in and allows for anticipation on potential effects of technology on users and value dynamics, something that current value sensitive design approaches cannot deliver. Those insights are tested with involved actors to bring about best values by design. VtM has been applied to the case study of ViSi Mobile, a medical device developed for continuous monitoring of vital signs in hospitalised patients. A redesign was proposed that better empowers these patients.

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Smits M, Bredie B, van Goor H, Verbeek PP. Values that Matter: Mediation theory and Design for Values. In Bohemia E, Gemser G, Fain N, de Bont C, Assoreira Almendra R, editors, Research Perspectives in the era of transformations: Conference proceedings. Academy for Design Innovation Management. 2019. p. 396-407. (Conference proceedings of the Academy for Design Innovation Management; 1). doi: 10.33114/adim.2019.03_203

Values that Matter: Mediation theory and Design for Values

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