Values that Matter: Mediation theory and Design for Values

Merlijn Smits*, Bas Bredie, Harry van Goor, Peter-Paul Verbeek

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

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Philosophy of technology could bring new insights when applied to design practice. This paper brings together mediation theory and design for values. We present a new design for values methodology: Values that Matter. Via the four phases; explore, conceptualise, anticipate and test, VtM allows for anticipating value dynamics. It starts with the assumption that value expression and definition arise in the interplay between users and technology. An extensive mediation analysis then helps to provide insight in and allows for anticipation on potential effects of technology on users and value dynamics, something that current value sensitive design approaches cannot deliver. Those insights are tested with involved actors to bring about best values by design. VtM has been applied to the case study of ViSi Mobile, a medical device developed for continuous monitoring of vital signs in hospitalised patients. A redesign was proposed that better empowers these patients.
Original languageEnglish
Title of host publicationResearch Perspectives in the era of transformations
Subtitle of host publicationConference proceedings
EditorsErik Bohemia, Gerda Gemser, Nuša Fain, Cees de Bont, Rita Assoreira Almendra
PublisherAcademy for Design Innovation Management
Number of pages12
ISBN (Print)978 -1-912769-01-8
Publication statusPublished - 29 Nov 2019
EventAcademy for Design Innovation Management Conference 2019: Research perspectives in the era of Transformations - Loughborough University, London, United Kingdom
Duration: 19 Jun 201921 Jun 2019

Publication series

NameConference proceedings of the Academy for Design Innovation Management
ISSN (Print)2632-0045


ConferenceAcademy for Design Innovation Management Conference 2019
Abbreviated titleADIM 2019
Country/TerritoryUnited Kingdom
Internet address


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