Abstract
As time moves on, a trend crystallizes that sets new requirements on content management systems. The circle of users shifts from a small technically experienced group to a large network of inexperienced editors. Literature stresses that a higher need for usability is present if personnel with a low grade of human computer interaction expertise is using a system. But how can system designers accomplish a high level of usability? This study suggests a preview as an important factor for strengthening the usability (effectiveness, efficiency and satisfaction) of a content management system. The findings of this study support the hypothesis: the results showed that a preview enhances the userspsila satisfaction with the system. Moreover, the study shows that the userspsila confidence to be able to work with the system is an important factor; the results showed positive correlations between confidence and satisfaction and between confidence and effectiveness.
| Original language | Undefined |
|---|---|
| Title of host publication | Proceedings IEEE Profesionaal Communicatoin Conference (IPCC) |
| Place of Publication | Montreal Canada |
| Pages | - |
| Publication status | Published - 1 Jul 2008 |
| Event | IEEE International Professional Communication Conference, IPCC 2008 - Montreal, Canada Duration: 13 Jul 2008 → 16 Jul 2008 |
Conference
| Conference | IEEE International Professional Communication Conference, IPCC 2008 |
|---|---|
| Country/Territory | Canada |
| City | Montreal |
| Period | 13/07/08 → 16/07/08 |
Keywords
- IR-61644
- METIS-253637
- users satisfaction
- inexperienced users
- users confidence level
- content management system
- content management
- Human computer interaction
- User interfaces
- Usability
- Web site design