What are the values and behaviors of effective lean leaders?

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In this exploratory study, we come to specify values and behaviors of six highly effective Lean middle managers, operating in three Dutch firms that have adopted Lean Production methods. With them we held interviews, surveys and video-analyzed regular staff meetings. For exemplary Lean leaders, key values are ‘honesty’ and ‘participation and teamwork.’ Their two most frequently found behaviors are: ‘actively listening’ and ‘building and sustaining trust relations;’ these were shown more often when more experienced in Lean. Our findings and resulting hypothetical model calls for longitudinal field designs to study Lean leadership and Lean team cultures.
Original languageEnglish
Number of pages40
Publication statusPublished - 6 Aug 2010
Event70th Academy of Management Annual Meeting 2010: Dare to Care: Passion and Compassion in Management Practice and Research - Montreal, Canada
Duration: 6 Aug 201010 Aug 2010
Conference number: 70


Conference70th Academy of Management Annual Meeting 2010

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