What are we measuring anyway? -A literature survey of questionnaires used in studies reported in the intelligent virtual agent conferences

Siska Fitrianie, Merijn Bruijnes, Deborah Richards, Amal Abdulrahman, Willem Paul Brinkman

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    15 Citations (Scopus)
    8 Downloads (Pure)

    Abstract

    Research into artificial social agents aims at constructing these agents and at establishing an empirically grounded understanding of them, their interaction with humans, and howthey can ultimately deliver certain outcomes in areas such as health, entertainment, and education. Key for establishing such understanding is the community's ability to describe and replicate their observations on how users perceive and interact with their agents. In this paper, we address this ability by examining questionnaires and their constructs used in empirical studies reported in the intelligent virtual agent conference proceedings from 2013 to 2018. The literature survey shows the identification of 189 constructs used in 89 questionnaires thatwere reported across 81 papers.We found unexpectedly little repeated use of questionnaires as the vast majority of questionnaires (more than 76%) were only reported in a single paper. We expect that this finding will motivate joint effort by the IVA community towards creating a unified measurement instrument.

    Original languageEnglish
    Title of host publicationIVA 2019 - Proceedings of the 19th ACM International Conference on Intelligent Virtual Agents
    PublisherAssociation for Computing Machinery
    Pages159-161
    Number of pages3
    ISBN (Electronic)9781450366724
    DOIs
    Publication statusPublished - 1 Jul 2019
    Event19th ACM International Conference on Intelligent Virtual Agents, IVA 2019 - Paris, France
    Duration: 2 Jul 20195 Jul 2019
    Conference number: 19
    https://iva2019.sciencesconf.org/resource/page/id/5

    Conference

    Conference19th ACM International Conference on Intelligent Virtual Agents, IVA 2019
    Abbreviated titleIVA 2019
    Country/TerritoryFrance
    CityParis
    Period2/07/195/07/19
    Internet address

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