What happens when a robot favors someone? How a tour guide robot uses gaze behavior to address multiple persons while storytelling about art

Daphne Karreman, Gilberto Sépulveda Bradford, Betsy van Dijk, Manja Lohse, Vanessa Evers

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    3 Citations (Scopus)
    81 Downloads (Pure)

    Abstract

    We report intermediate results of an ongoing study into the effectiveness of robot gaze behaviors when addressing multiple persons. The work is being carried out as part of the EU FP7 project FROG and concerns the design and evaluation of interactive behaviors of a tour guide robot. Our objective is to understand how to address and engage multiple visitors simultaneously. The robot engages small groups of visitors in interaction and offers information on objects of interest. In the current experiment, a robot tells three visitors about two different paintings. A 2 X 2 independent factorial design is used. The robot engages the three visitors in mutual gaze by looking at the artwork while talking about it vs. only looking at the visitors (between subject-groups). Also, the robot ‘favors’ one of the three participants by directing it’s gaze at them more frequently and longer compared to the other two participants. We are interested to find out whether gaze at the object of interest and favoring through gaze has an effect on the user’s experience and knowledge retention. Preliminary results indicate that a robot that engages visitors in mutual gaze is seen as more humanlike and ‘favoring’ a person in a small group positively influences attitudes toward the robot.
    Original languageEnglish
    Title of host publicationProceedings of the 8th ACM/IEEE International Conference on Human-Robot Interaction, HRI 2013
    Place of PublicationUSA
    PublisherIEEE ROBOTICS AND AUTOMATION SOCIETY
    Pages157-158
    Number of pages2
    ISBN (Print)978-1-4673-3099-2
    DOIs
    Publication statusPublished - 3 Mar 2013
    Event8th ACM/IEEE International Conference on Human-Robot Interaction, HRI 2013 - Tokyo, Japan
    Duration: 3 Mar 20136 Mar 2013
    Conference number: 8
    http://humanrobotinteraction.org/2013/

    Publication series

    NameACM/IEEE International Conference on Human-Robot Interaction
    PublisherIEEE Robotics and Automation Society
    Volume2013
    ISSN (Print)2167-2121

    Conference

    Conference8th ACM/IEEE International Conference on Human-Robot Interaction, HRI 2013
    Abbreviated titleHRI
    CountryJapan
    CityTokyo
    Period3/03/136/03/13
    Internet address

    Keywords

    • EWI-24113
    • HMI-HF: Human Factors
    • Robot Storytelling
    • Small groups
    • EC Grant Agreement nr.: FP7/2007-2013
    • IR-88561
    • Museum robot
    • Guide robot
    • Human Robot Interaction
    • Robot Gaze
    • METIS-302571
    • EC Grant Agreement nr.: FP7/288235

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