What Kind of Benefits Different Stakeholders Can Expect and Obtain from HRIS Implementations: An Italian Case Study

Aizhan Tursunbayeva; Raluca Bunduchi; Massimo Franco; Claudia Pagliari

doi:10.1007/978-3-319-90500-6_4

What Kind of Benefits Different Stakeholders Can Expect and Obtain from HRIS Implementations: An Italian Case Study

Aizhan Tursunbayeva^*, Raluca Bunduchi, Massimo Franco, Claudia Pagliari

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

2 Citations (Scopus)

Abstract

Introducing IT-enabled transformational change in the public sector can be complex and challenging. Documentary analysis and in-depth interviews were used to study the introduction of a Human Resource Information System (HRIS) in one Italian regional healthcare organisation (RHO). Drawing on existing HRIS benefit models, we examined the types of benefit envisaged by different stakeholders and how these were realised in practice, along with unintended outcomes. Analysis revealed that the RHO had derived value from the implementation project, whilst demonstrating variations in expected and realised benefits between different categories of employee and co-dependencies between different types of benefit. We propose an extended and empirically-informed model of expected and realized benefits from HRIS in health organizations, which takes account of these interdependencies and differences.

Original language	English
Title of host publication	Organizing for Digital Innovation
Subtitle of host publication	At the Interface Between Social Media, Human Behavior and Inclusion
Publisher	Springer
Pages	39-48
Number of pages	10
ISBN (Electronic)	978-3-319-90500-6
DOIs	https://doi.org/10.1007/978-3-319-90500-6_4
Publication status	Published - 2019
Externally published	Yes
Event	14th Conference of the Italian Chapter of AIS, itAIS 2017 - University of Milano Bicocca, Milan, Italy Duration: 6 Oct 2017 → 7 Oct 2017 Conference number: 14

Publication series

Name	Lecture Notes in Information Systems and Organisation
Volume	27
ISSN (Print)	2195-4968
ISSN (Electronic)	2195-4976

Conference

Conference	14th Conference of the Italian Chapter of AIS, itAIS 2017
Abbreviated title	itAIS
Country/Territory	Italy
City	Milan
Period	6/10/17 → 7/10/17

Keywords

Benefits
Human resource information systems
Human resource management
Information systems

Access to Document

10.1007/978-3-319-90500-6_4

Cite this

Tursunbayeva, A., Bunduchi, R., Franco, M., & Pagliari, C. (2019). What Kind of Benefits Different Stakeholders Can Expect and Obtain from HRIS Implementations: An Italian Case Study. In Organizing for Digital Innovation: At the Interface Between Social Media, Human Behavior and Inclusion (pp. 39-48). (Lecture Notes in Information Systems and Organisation; Vol. 27). Springer. https://doi.org/10.1007/978-3-319-90500-6_4

Tursunbayeva, Aizhan ; Bunduchi, Raluca ; Franco, Massimo et al. / What Kind of Benefits Different Stakeholders Can Expect and Obtain from HRIS Implementations : An Italian Case Study. Organizing for Digital Innovation: At the Interface Between Social Media, Human Behavior and Inclusion. Springer, 2019. pp. 39-48 (Lecture Notes in Information Systems and Organisation).

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abstract = "Introducing IT-enabled transformational change in the public sector can be complex and challenging. Documentary analysis and in-depth interviews were used to study the introduction of a Human Resource Information System (HRIS) in one Italian regional healthcare organisation (RHO). Drawing on existing HRIS benefit models, we examined the types of benefit envisaged by different stakeholders and how these were realised in practice, along with unintended outcomes. Analysis revealed that the RHO had derived value from the implementation project, whilst demonstrating variations in expected and realised benefits between different categories of employee and co-dependencies between different types of benefit. We propose an extended and empirically-informed model of expected and realized benefits from HRIS in health organizations, which takes account of these interdependencies and differences.",

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Tursunbayeva, A, Bunduchi, R, Franco, M & Pagliari, C 2019, What Kind of Benefits Different Stakeholders Can Expect and Obtain from HRIS Implementations: An Italian Case Study. in Organizing for Digital Innovation: At the Interface Between Social Media, Human Behavior and Inclusion. Lecture Notes in Information Systems and Organisation, vol. 27, Springer, pp. 39-48, 14th Conference of the Italian Chapter of AIS, itAIS 2017, Milan, Italy, 6/10/17. https://doi.org/10.1007/978-3-319-90500-6_4

What Kind of Benefits Different Stakeholders Can Expect and Obtain from HRIS Implementations: An Italian Case Study. / Tursunbayeva, Aizhan; Bunduchi, Raluca; Franco, Massimo et al.
Organizing for Digital Innovation: At the Interface Between Social Media, Human Behavior and Inclusion. Springer, 2019. p. 39-48 (Lecture Notes in Information Systems and Organisation; Vol. 27).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

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Tursunbayeva A, Bunduchi R, Franco M, Pagliari C. What Kind of Benefits Different Stakeholders Can Expect and Obtain from HRIS Implementations: An Italian Case Study. In Organizing for Digital Innovation: At the Interface Between Social Media, Human Behavior and Inclusion. Springer. 2019. p. 39-48. (Lecture Notes in Information Systems and Organisation). doi: 10.1007/978-3-319-90500-6_4

What Kind of Benefits Different Stakeholders Can Expect and Obtain from HRIS Implementations: An Italian Case Study

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