Why conversational agents should catch the eye

Roel Vertegaal; Robert Slagter; Gerrit van der Veer; Antoin Nijholt

doi:10.1145/633292.633442

Why conversational agents should catch the eye

Roel Vertegaal, Robert Slagter, Gerrit van der Veer, Antoin Nijholt

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Academic › peer-review

15 Citations (Scopus)

4 Downloads (Pure)

Abstract

We studied whether the gaze direction of users indicates whom they are speaking or listening to in multiparty conversations. Results show when someone is listening or speaking to individuals, there is indeed a high probability that the person looked at is the person listened (p=88%) or spoken to (p=77%). We implemented these findings in a multi-agent conversational system that uses eye input to gauge which agent the user is listening or speaking to.

Original language	English
Title of host publication	CHI '00
Subtitle of host publication	Extended Abstracts on Human Factors in Computing Systems
Place of Publication	New York
Publisher	ACM Press
Pages	257-258
Number of pages	2
ISBN (Electronic)	978-1-58113-248-9
DOIs	https://doi.org/10.1145/633292.633442
Publication status	Published - 1 Apr 2000
Event	ACM CHI 2000 Human Factors in Computing Systems Conference - The Hague, Netherlands Duration: 1 Apr 2000 → 6 Apr 2000

Conference

Conference	ACM CHI 2000 Human Factors in Computing Systems Conference
Abbreviated title	CHI
Country/Territory	Netherlands
City	The Hague
Period	1/04/00 → 6/04/00

Keywords

HMI-MI: MULTIMODAL INTERACTIONS
Eye tracking
Gaze
Conversational agents

Access to Document

10.1145/633292.633442

Cite this

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title = "Why conversational agents should catch the eye",

abstract = "We studied whether the gaze direction of users indicates whom they are speaking or listening to in multiparty conversations. Results show when someone is listening or speaking to individuals, there is indeed a high probability that the person looked at is the person listened (p=88%) or spoken to (p=77%). We implemented these findings in a multi-agent conversational system that uses eye input to gauge which agent the user is listening or speaking to.",

keywords = "HMI-MI: MULTIMODAL INTERACTIONS, Eye tracking, Gaze, Conversational agents",

author = "Roel Vertegaal and Robert Slagter and {van der Veer}, Gerrit and Antoin Nijholt",

year = "2000",

month = apr,

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doi = "10.1145/633292.633442",

language = "English",

pages = "257--258",

booktitle = "CHI '00",

publisher = "ACM Press",

note = "ACM CHI 2000 Human Factors in Computing Systems Conference, CHI ; Conference date: 01-04-2000 Through 06-04-2000",

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TY - GEN

T1 - Why conversational agents should catch the eye

AU - Vertegaal, Roel

AU - Slagter, Robert

AU - van der Veer, Gerrit

AU - Nijholt, Antoin

PY - 2000/4/1

Y1 - 2000/4/1

N2 - We studied whether the gaze direction of users indicates whom they are speaking or listening to in multiparty conversations. Results show when someone is listening or speaking to individuals, there is indeed a high probability that the person looked at is the person listened (p=88%) or spoken to (p=77%). We implemented these findings in a multi-agent conversational system that uses eye input to gauge which agent the user is listening or speaking to.

AB - We studied whether the gaze direction of users indicates whom they are speaking or listening to in multiparty conversations. Results show when someone is listening or speaking to individuals, there is indeed a high probability that the person looked at is the person listened (p=88%) or spoken to (p=77%). We implemented these findings in a multi-agent conversational system that uses eye input to gauge which agent the user is listening or speaking to.

KW - HMI-MI: MULTIMODAL INTERACTIONS

KW - Eye tracking

KW - Gaze

KW - Conversational agents

U2 - 10.1145/633292.633442

DO - 10.1145/633292.633442

M3 - Conference contribution

SP - 257

EP - 258

BT - CHI '00

PB - ACM Press

CY - New York

T2 - ACM CHI 2000 Human Factors in Computing Systems Conference

Y2 - 1 April 2000 through 6 April 2000

ER -

Why conversational agents should catch the eye

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Conference

Keywords

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