Why conversational agents should catch the eye

Roel Vertegaal, Robert Slagter, Gerrit van der Veer, Antoin Nijholt

    Research output: Chapter in Book/Report/Conference proceedingConference contributionAcademicpeer-review

    12 Citations (Scopus)

    Abstract

    We studied whether the gaze direction of users indicates whom they are speaking or listening to in multiparty conversations. Results show when someone is listening or speaking to individuals, there is indeed a high probability that the person looked at is the person listened (p=88%) or spoken to (p=77%). We implemented these findings in a multi-agent conversational system that uses eye input to gauge which agent the user is listening or speaking to.
    Original languageEnglish
    Title of host publicationCHI '00
    Subtitle of host publicationExtended Abstracts on Human Factors in Computing Systems
    Place of PublicationNew York
    PublisherACM Press
    Pages257-258
    Number of pages2
    ISBN (Electronic)978-1-58113-248-9
    DOIs
    Publication statusPublished - 1 Apr 2000
    EventACM CHI 2000 Human Factors in Computing Systems Conference - The Hague, Netherlands
    Duration: 1 Apr 20006 Apr 2000

    Conference

    ConferenceACM CHI 2000 Human Factors in Computing Systems Conference
    Abbreviated titleCHI
    CountryNetherlands
    CityThe Hague
    Period1/04/006/04/00

    Keywords

    • HMI-MI: MULTIMODAL INTERACTIONS
    • Eye tracking
    • Gaze
    • Conversational agents

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