Abstract

The access to cancer diagnostics and cancer treatment is not the same for all types of cancer patients. Furthermore, the resources involved in these processes are costly and scarce. Long access and waiting times to diagnostics and treatment can cause increased anxiety of patients.

The goal of this thesis is to improve the quality and efficiency of (multi-disciplinary) cancer care processes. We develop new planning and control approaches to optimize the organization of multiple shared resources involved, so that employees experience a leveled workload, and access to diagnostics and treatment is equally divided over and optimized for all patient types. To develop these approaches we use Operations Management/Operations Research techniques. Furthermore, we apply the outcomes through case studies in UMC Utrecht (NL) and Mayo Clinic (USA), and analyze the critical success factors for making an impact in practice.
Original languageEnglish
Awarding Institution
  • University of Twente
Supervisors/Advisors
  • Hans, Elias W., Supervisor
  • Boucherie, Richardus J., Supervisor
Date of Award15 Dec 2017
Place of PublicationEnschede
Print ISBNs978-90-365-4411-5
Electronic ISBNs978-90-365-4411-5
DOIs
StatePublished - 15 Dec 2017

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Cancer
Diagnostics
Anxiety
Operations management
Resources
Operations research
Workload
Employees
Critical success factors

Cite this

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title = "Why wait?: Organizing integrated processes in cancer care",
abstract = "The access to cancer diagnostics and cancer treatment is not the same for all types of cancer patients. Furthermore, the resources involved in these processes are costly and scarce. Long access and waiting times to diagnostics and treatment can cause increased anxiety of patients.The goal of this thesis is to improve the quality and efficiency of (multi-disciplinary) cancer care processes. We develop new planning and control approaches to optimize the organization of multiple shared resources involved, so that employees experience a leveled workload, and access to diagnostics and treatment is equally divided over and optimized for all patient types. To develop these approaches we use Operations Management/Operations Research techniques. Furthermore, we apply the outcomes through case studies in UMC Utrecht (NL) and Mayo Clinic (USA), and analyze the critical success factors for making an impact in practice.",
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year = "2017",
month = "12",
doi = "10.3990/1.9789036544115",
isbn = "978-90-365-4411-5",
school = "University of Twente",

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Why wait? : Organizing integrated processes in cancer care. / Leeftink, Anne Greetje.

Enschede, 2017. 258 p.

Research output: ScientificPhD Thesis - Research UT, graduation UT

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N2 - The access to cancer diagnostics and cancer treatment is not the same for all types of cancer patients. Furthermore, the resources involved in these processes are costly and scarce. Long access and waiting times to diagnostics and treatment can cause increased anxiety of patients.The goal of this thesis is to improve the quality and efficiency of (multi-disciplinary) cancer care processes. We develop new planning and control approaches to optimize the organization of multiple shared resources involved, so that employees experience a leveled workload, and access to diagnostics and treatment is equally divided over and optimized for all patient types. To develop these approaches we use Operations Management/Operations Research techniques. Furthermore, we apply the outcomes through case studies in UMC Utrecht (NL) and Mayo Clinic (USA), and analyze the critical success factors for making an impact in practice.

AB - The access to cancer diagnostics and cancer treatment is not the same for all types of cancer patients. Furthermore, the resources involved in these processes are costly and scarce. Long access and waiting times to diagnostics and treatment can cause increased anxiety of patients.The goal of this thesis is to improve the quality and efficiency of (multi-disciplinary) cancer care processes. We develop new planning and control approaches to optimize the organization of multiple shared resources involved, so that employees experience a leveled workload, and access to diagnostics and treatment is equally divided over and optimized for all patient types. To develop these approaches we use Operations Management/Operations Research techniques. Furthermore, we apply the outcomes through case studies in UMC Utrecht (NL) and Mayo Clinic (USA), and analyze the critical success factors for making an impact in practice.

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M3 - PhD Thesis - Research UT, graduation UT

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